Pay-as-you-go rates
One balance. Every channel.
You're charged only when AIVA actually does the work — by the minute, the conversation, or the message.
Per minute of talk time — AI and telephony included.
Per conversation thread — any length, one charge.
Per message in or out. Carrier fees passed through.
All 12 Indian languages included · no setup fees · no per-seat charges
Recharge
Top up your balance.
Add credit any time. The bigger the top-up, the longer you go between recharges.
Not sure what you'll spend? Estimate your monthly cost ↓
How it works
Start with ₹500 free, then top up any amount you like.
Every call, chat and text — charged only when it works.
Top up manually, or let auto-recharge keep you online.
Included with every account
Doing serious volume? We offer custom rates and invoicing. Talk to sales →
Estimate your spend
What will a month cost you?
Drag the sliders to your expected monthly volume — we'll add it up at the live rates.
Estimate only · voice excludes pass-through carrier fees · no minimums, no monthly commitment
Pricing FAQ
Pricing, answered.
You load credit into one prepaid balance and spend it as AIVA works: ₹4 per voice minute, ₹2 per chat conversation, ₹1 per SMS. No plans, no seats, no minimums.
Yes — ₹500 in free credit, no card required. That covers a real first month for most small teams.
On web chat, a conversation is a single back-and-forth thread, however long — a 3-message exchange and a 30-message support session both cost ₹2. Voice is billed by the minute, and SMS by the individual message.
No. Whatever you top up stays on your balance until you use it — no monthly “use it or lose it”.
Auto-recharge keeps you answering — you set the trigger amount and the top-up amount, and it tops up automatically so calls never drop. If auto-recharge is off and you hit ₹0, AIVA pauses answering (we email you first) until you top up — never a surprise charge.
None. You only pay for usage. Analytics, languages, channels and team members are all included.
Every recharge generates a GST invoice automatically. We bill in INR by default; larger accounts can be invoiced in USD — talk to sales.
Yes. For high volume or custom terms, talk to us. Not sure what you’ll spend? Use the estimator above.
The next call comes in tonight.
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