Now in 12 Indian languages.

Customer support
that simply answers.

Voice. Web. SMS. One assistant. Live in four minutes.

Get started See it work ›

Try a channel →

aiva.support — chatlive

Priya M.

Hey, where's my order #4827?

aiva

Mumbai → Bengaluru. Arriving Thursday 6 PM. Tracking link sent to your inbox.

Try a question

Response time

0.6s

↓ 12% this week

Resolution rate

96%

↑ 4 points

Active channels

Voice142

Web2,401

SMS304

120+

Teams shipping

96%

Resolved by aiva

0.6s

Average reply

Languages live

Voice

Conversations,
not phone trees.

AIVA listens, understands, and responds — like a person, not a menu.

Priya Mehta

+91 98253 41122 · inbound · Mumbai

On call · 01:14

00:02

Priya

Hi, I never got my order — what's going on with #4827?

00:04

AIVA

Hi Priya, I'm pulling up #4827 right now. It looks like there was a courier delay yesterday — the package is in your local hub and out for delivery this afternoon.

00:18

Priya

Ugh, that's frustrating. Can you just refund the shipping?

00:20

AIVA

Of course — refunding ₹89 in shipping to your card now. You'll see it in 2–3 business days. Anything else I can help with?

00:48

Priya

No, that's perfect. Thanks!

gpt-4o-realtime · 240ms · ₹89 refundedResolved · no human needed

The difference

Phone tree

“Press 1 for English. Press 2 for orders. Press 3 to repeat this menu...”

Long menu trees, often 3+ levels deep
Customer repeats info to every agent
Hold times average 4–8 minutes
Closes after business hours

AIVA

“Hi Priya, I'm pulling up #4827 right now.”

Picks up on the first ring
Knows the customer and their orders instantly
Average resolution under 90 seconds
Open 24/7, twelve languages

240ms

Listens like a human

Faster than a conversational pause. AIVA hears interruptions, holds context, and responds in turn.

12+

Speaks twelve languages

Hindi, Marathi, Tamil, Gujarati, Bengali, Telugu, Kannada, Malayalam — with native scripts and regional context.

96%

Resolves on first call

No transfers, no hold music, no "let me check on that". Just answers — or a confident escalation.

How it works

From idea to live.
In four minutes.

No engineering tickets. No infrastructure decisions. Just three steps.

Total · 03:30 to live

100%

Design

Train your assistant.

Set tone, write a one-line persona, point to your help docs. No prompts to engineer.

Tone

FriendlyConciseFormal

PersonaAcme support — warm, efficient

KnowsNotion · 142 pages synced 2m ago

2 minutes

Connect

Pick your channels.

Voice via Twilio, web widget, SMS, or your own app. Same brain, every surface.

Voice

+91 832 086 0425

Web widget

aiva.js v2.4

SMS

Twilio · setup pending

1 minute

Deploy

Ship to production.

One click. Three regions. Auto-scaling, real-time analytics, zero infrastructure.

22:01✓Building bundle
22:03✓Deploying to Mumbai
22:05✓Deploying to Frankfurt
22:07✓Deploying to Virginia
22:08Live · 3.2s

30 seconds

Total time, under four minutes.

Try the builder

Built to work together

Everything connected.
One platform.

Six capabilities. One assistant. One source of truth.

Workflows that
actually do things.

Trigger refunds, lookups, and escalations from natural language. 200+ integrations.

Intent

user input

Action

refund · ₹89

confirmed

ExamplesRefund → StripeLookup → ZendeskEscalate → Slack

Analytics, live.

Every conversation, measured. Resolution rates, latency, CSAT — in real time.

Today2,847↑ 12%

SDK first.

Full type safety, real-time streaming, three lines to ship.

// add to your appimport { aiva } from 'aiva-sdk'const bot = aiva.deploy()

ReactNext.jsNodePython

Drop-in widget.

Three lines of code. Custom branding, proactive prompts, 40+ languages.

<script src="//aiva.io/w.js" data-id="acme"></script>

12 languages.

Native scripts, regional context.

हिन्दीमराठीதமிழ்বাংলা+8

Built for trust.

Encrypted at rest & in transit. Never trained on your data.

SOC 2

In progress

GDPR

Compliant

ISO 27001

Pursuing

Customer stories

Shipping with real teams.
In 14 countries.

120+ companies in production today. Click any team to see how they set it up.

Trusted by teams at

NorthwindLumen LabsFlux & Co.KestrelVellumOrbit

“

Our support team has shrunk by half — not because we replaced anyone, but because their incoming volume halved.

Aisha Rao

Head of Customer Operations · Northwind Traders

E-commerceBengaluru, India240 employeesVoice + Web

84%

Wait time reduction

9.2k

Tickets resolved/mo

+38pt

CSAT improvement

Read the full case study ›

Pricing

Priced by conversations.
Not seats.

Every plan includes voice, web, and SMS. Free for fourteen days, no credit card.

Starter

Best for solo founders & small teams

For testing the waters.

₹2,499/ month

Billed monthly · cancel anytime

↓ Save ₹6,000 / yearStart free trial

✓No credit card✓Cancel anytime

Includes:

1,000 conversations / month
1 deployed assistant
Web widget & SMS
Email support
Public docs & community

Growth

Best for teams of 10–50

For teams that scale.

₹9,999/ month

Billed monthly · cancel anytime

↓ Save ₹24,000 / yearStart free trial

✓No credit card✓Cancel anytime

Everything in Starter, plus:

10,000 conversations / month
5 deployed assistants
Voice via Twilio · 12 languages
Workflow automation
Real-time analytics
Priority chat · 4h response

Enterprise

Best for 200+ employees, multi-region

For ops at real scale.

Let's talk

Custom pricing · annual contracts

Talk to sales

✓Annual contracts✓Custom DPA

Everything in Growth, plus:

Unlimited conversations
Dedicated regions: Mumbai, EU, US
SSO + SAML + SCIM
Custom DPA + SOC 2 reports
99.99% uptime SLA
Dedicated success manager

How many conversations do you handle per month?10,000/ month

5005K10K50K+

You'll fit comfortably in the Growth tier — at this volume, ₹9,999/mo covers everything.

Start free trial ›

All plans include a 14-day free trial — no credit card required. Compare every feature →

2,847 conversations resolved today

Get started today

Your customers
are waiting.

Be live in four minutes. Talk to a real person, not a sales bot.

Get started free Book a demo ›

14-day free trialNo credit cardCancel anytime

VoiceWebSMSSDK

Whether you ship 200 conversations or 200,000 — AIVA fits.
Live in 14 countries, twelve languages, every channel.

Now in 12 Indian languages.

Customer support
that simply answers.

Voice. Web. SMS. One assistant. Live in four minutes.

Get started See it work ›

Try a channel →

aiva.support — chatlive

Priya M.

Hey, where's my order #4827?

aiva

Mumbai → Bengaluru. Arriving Thursday 6 PM. Tracking link sent to your inbox.

Try a question

Response time

0.6s

↓ 12% this week

Resolution rate

96%

↑ 4 points

Active channels

Voice142

Web2,401

SMS304

120+

Teams shipping

96%

Resolved by aiva

0.6s

Average reply

Languages live

Voice

Conversations,
not phone trees.

AIVA listens, understands, and responds — like a person, not a menu.

Priya Mehta

+91 98253 41122 · inbound · Mumbai

On call · 01:14

00:02

Priya

Hi, I never got my order — what's going on with #4827?

00:04

AIVA

Hi Priya, I'm pulling up #4827 right now. It looks like there was a courier delay yesterday — the package is in your local hub and out for delivery this afternoon.

00:18

Priya

Ugh, that's frustrating. Can you just refund the shipping?

00:20

AIVA

Of course — refunding ₹89 in shipping to your card now. You'll see it in 2–3 business days. Anything else I can help with?

00:48

Priya

No, that's perfect. Thanks!

gpt-4o-realtime · 240ms · ₹89 refundedResolved · no human needed

The difference

Phone tree

“Press 1 for English. Press 2 for orders. Press 3 to repeat this menu...”

Long menu trees, often 3+ levels deep
Customer repeats info to every agent
Hold times average 4–8 minutes
Closes after business hours

AIVA

“Hi Priya, I'm pulling up #4827 right now.”

Picks up on the first ring
Knows the customer and their orders instantly
Average resolution under 90 seconds
Open 24/7, twelve languages

240ms

Listens like a human

Faster than a conversational pause. AIVA hears interruptions, holds context, and responds in turn.

12+

Speaks twelve languages

Hindi, Marathi, Tamil, Gujarati, Bengali, Telugu, Kannada, Malayalam — with native scripts and regional context.

96%

Resolves on first call

No transfers, no hold music, no "let me check on that". Just answers — or a confident escalation.

How it works

From idea to live.
In four minutes.

No engineering tickets. No infrastructure decisions. Just three steps.

Total · 03:30 to live

100%

Design

Train your assistant.

Set tone, write a one-line persona, point to your help docs. No prompts to engineer.

Tone

FriendlyConciseFormal

PersonaAcme support — warm, efficient

KnowsNotion · 142 pages synced 2m ago

2 minutes

Connect

Pick your channels.

Voice via Twilio, web widget, SMS, or your own app. Same brain, every surface.

Voice

+91 832 086 0425

Web widget

aiva.js v2.4

SMS

Twilio · setup pending

1 minute

Deploy

Ship to production.

One click. Three regions. Auto-scaling, real-time analytics, zero infrastructure.

22:01✓Building bundle
22:03✓Deploying to Mumbai
22:05✓Deploying to Frankfurt
22:07✓Deploying to Virginia
22:08Live · 3.2s

30 seconds

Total time, under four minutes.

Try the builder

Built to work together

Everything connected.
One platform.

Six capabilities. One assistant. One source of truth.

Workflows that
actually do things.

Trigger refunds, lookups, and escalations from natural language. 200+ integrations.

Intent

user input

Action

refund · ₹89

confirmed

ExamplesRefund → StripeLookup → ZendeskEscalate → Slack

Analytics, live.

Every conversation, measured. Resolution rates, latency, CSAT — in real time.

Today2,847↑ 12%

SDK first.

Full type safety, real-time streaming, three lines to ship.

// add to your appimport { aiva } from 'aiva-sdk'const bot = aiva.deploy()

ReactNext.jsNodePython

Drop-in widget.

Three lines of code. Custom branding, proactive prompts, 40+ languages.

<script src="//aiva.io/w.js" data-id="acme"></script>

12 languages.

Native scripts, regional context.

हिन्दीमराठीதமிழ்বাংলা+8

Built for trust.

Encrypted at rest & in transit. Never trained on your data.

SOC 2

In progress

GDPR

Compliant

ISO 27001

Pursuing

Customer stories

Shipping with real teams.
In 14 countries.

120+ companies in production today. Click any team to see how they set it up.

Trusted by teams at

NorthwindLumen LabsFlux & Co.KestrelVellumOrbit

“

Our support team has shrunk by half — not because we replaced anyone, but because their incoming volume halved.

Aisha Rao

Head of Customer Operations · Northwind Traders

E-commerceBengaluru, India240 employeesVoice + Web

84%

Wait time reduction

9.2k

Tickets resolved/mo

+38pt

CSAT improvement

Read the full case study ›

Pricing

Priced by conversations.
Not seats.

Every plan includes voice, web, and SMS. Free for fourteen days, no credit card.

Starter

Best for solo founders & small teams

For testing the waters.

₹2,499/ month

Billed monthly · cancel anytime

↓ Save ₹6,000 / yearStart free trial

✓No credit card✓Cancel anytime

Includes:

1,000 conversations / month
1 deployed assistant
Web widget & SMS
Email support
Public docs & community

Growth

Best for teams of 10–50

For teams that scale.

₹9,999/ month

Billed monthly · cancel anytime

↓ Save ₹24,000 / yearStart free trial

✓No credit card✓Cancel anytime

Everything in Starter, plus:

10,000 conversations / month
5 deployed assistants
Voice via Twilio · 12 languages
Workflow automation
Real-time analytics
Priority chat · 4h response

Enterprise

Best for 200+ employees, multi-region

For ops at real scale.

Let's talk

Custom pricing · annual contracts

Talk to sales

✓Annual contracts✓Custom DPA

Everything in Growth, plus:

Unlimited conversations
Dedicated regions: Mumbai, EU, US
SSO + SAML + SCIM
Custom DPA + SOC 2 reports
99.99% uptime SLA
Dedicated success manager

How many conversations do you handle per month?10,000/ month

5005K10K50K+

You'll fit comfortably in the Growth tier — at this volume, ₹9,999/mo covers everything.

Start free trial ›

All plans include a 14-day free trial — no credit card required. Compare every feature →

2,847 conversations resolved today

Get started today

Your customers
are waiting.

Be live in four minutes. Talk to a real person, not a sales bot.

Get started free Book a demo ›

14-day free trialNo credit cardCancel anytime

VoiceWebSMSSDK

Whether you ship 200 conversations or 200,000 — AIVA fits.
Live in 14 countries, twelve languages, every channel.

Customer supportthat simply answers.

Conversations,not phone trees.

From idea to live.In four minutes.

Train your assistant.

Pick your channels.

Ship to production.

Everything connected.One platform.

Workflows thatactually do things.

Analytics, live.

SDK first.

Drop-in widget.

12 languages.

Built for trust.

Shipping with real teams.In 14 countries.

Priced by conversations.Not seats.

Starter

Growth

Enterprise

Your customersare waiting.

Customer supportthat simply answers.

Conversations,not phone trees.

From idea to live.In four minutes.

Train your assistant.

Pick your channels.

Ship to production.

Everything connected.One platform.

Workflows thatactually do things.

Analytics, live.

SDK first.

Drop-in widget.

12 languages.

Built for trust.

Shipping with real teams.In 14 countries.

Priced by conversations.Not seats.

Starter

Growth

Enterprise

Your customersare waiting.

Customer support
that simply answers.

Conversations,
not phone trees.

From idea to live.
In four minutes.

Everything connected.
One platform.

Workflows that
actually do things.

Shipping with real teams.
In 14 countries.

Priced by conversations.
Not seats.

Your customers
are waiting.

Customer support
that simply answers.

Conversations,
not phone trees.

From idea to live.
In four minutes.

Everything connected.
One platform.

Workflows that
actually do things.

Shipping with real teams.
In 14 countries.

Priced by conversations.
Not seats.

Your customers
are waiting.