Calls · chat · bookings · store · website
Your whole front office, answered.
Aiva Chat picks up every call and website chat in 13 languages, books the appointment, answers questions about your products and gives you a website that Google and Aiva Find can see.
No card needed · Plans from $49/mo · Set up without a developer
One front office
Everything a customer reaches you through, in one place.
Set it up once. The same business details answer on the phone, on website chat, on your booking page and in your store.
Calls and website chat
Answers in the caller’s language, books, looks up products and hands over to your team.
Bookings
One set of rules for calls, chat, your booking page and the dashboard.
A store customers search
Your products with photos, prices and stock. Customers ask, reserve or order on WhatsApp.
A website people find
A site written with AI, sent to Google, and listed on Aiva Find.
Bookings
Book the right person, for the right length of time.
Staff, rooms, classes and rentals follow the same rules on every channel, so nothing gets double-booked.
- Customers choose how long, priced per hour
- Services offered only on the days you pick
- Booking page in the visitor’s own language
- Customers add the appointment to their own calendar
- A waitlist that holds a freed time until someone takes it
Store for every shop
Put your whole shop online in an afternoon.
A store at your own address that customers search and the AI reads. It’s a catalog: customers ask, reserve or order on WhatsApp, and you take payment your usual way.
Add products fast
Import a spreadsheet, Shopify or WooCommerce export, scan a barcode, or let AI draft a product from a photo.
Search, sort and brands
Shoppers filter your /shop by brand and details. The AI searches the whole catalog too.
Order on WhatsApp
One tap opens WhatsApp with the product filled in. You see how many taps each product gets.
Reserve and request a quote
Customers reserve for pickup or send one request for several products.
Shelf QR labels
Print a label per product and a poster for the door, so walk-ins see the same store.
Built for your kind of shop
A menu for cafés and bakeries, and jewellery priced by today’s metal rate.
Get found
A website and a listing that bring customers to you.
Publish once. Your site and store go to Google, and nearby customers find and book you on Aiva Find.
Listed on Aiva Find
A local directory where customers search by name, kind of business, service or city, then book on your own page.
Sent to Google for you
Publishing submits your site and store to Google Search, with business details search engines understand.
A website written with AI
The modern template shows your Google rating, services and prices. Preview it on any screen before you publish.
Leads
Every enquiry lands as a contact you can follow up.
Forms, chats, calls and store questions all become contacts, scored and traced back to where they came from.
- Web forms and a hosted form page with a QR code
- AI scores each lead hot, warm or cold
- Call new leads back within a minute, with their consent
- Leads from your Meta and Google ads, in one list
You stay in charge
Your team works in it. You decide what it may do.
Give each person their own sign-in, approve what the AI does, and see every change in one log.
Team members and roles
Admin, Staff or Viewer. Choose which emails each person gets and which bookings they see.
Approvals
Set each action to automatic, ask first or never. Ask-first actions wait for you.
Sign-in security
See every signed-in device and sign it out. Get an email when a new device signs in.
One activity log
Every change, by whom and when, across settings, bookings and the store.
The mobile app
Push notifications when a customer needs a person, a booking comes in or a lead arrives.
Your AI, your key
Runs on your OpenAI key, with the model you pick for each area. No markup on usage.
13 languages
Speaks the customer’s language, not yours.
Detects it from the first words and answers in it, on calls and chat.
- English
- Hindi · नमस्ते
- Gujarati · નમસ્તે
- Spanish · Hola
- French · Bonjour
- German · Hallo
- Italian · Ciao
- Portuguese · Olá
- Dutch · Hallo
- Arabic · مرحبا
- Mandarin · 你好
- Japanese · こんにちは
- Korean · 안녕하세요
Pricing
Simple plans. Every feature included.
Starter
$49/ month
- Assistants
- 2
- Team members
- 2
- Products on sale
- 50
Growth
Recommended$99/ month
- Assistants
- 5
- Team members
- 5
- Products on sale
- 200
Pro
$199/ month
- Assistants
- Unlimited
- Team members
- 15
- Products on sale
- Unlimited
14-day free trial on Starter, no card. You bring your own OpenAI key and Twilio account and pay them at their rates. Every feature on every plan.
Questions
Before you start.
Do I need a developer?
No. Guided setup takes you from sign-up to your first call. The website widget is one script tag your web person can paste.
What does it cost to run?
Your plan, plus your own OpenAI and Twilio usage at their published rates. Aiva Chat adds no markup.
Can customers pay online through Aiva Chat?
No. The store is a catalog: customers ask, reserve for pickup or order on WhatsApp, and you take payment your usual way.
Do I need to connect a calendar?
No. Without one, Aiva Chat books on your opening hours and its own appointment book. Connect Google Calendar and its busy times are checked too.
The next customer calls tonight. Who picks up?
Set up Aiva Chat without a developer, and your calls, bookings, store and website are covered from day one.