The front desk that never goes to voicemail.
AIVA picks up every call, chat and text — books the appointment, sends the confirmation, and replies in the language each customer speaks. Around the clock.
14-day free trialNo card requiredPlans from $49/mo
Runs on
One agent
Three ways in. One brain behind them.
Every channel runs on the same assistant — so a caller, a chatter and a texter all get the same answers and land in the same calendar. You set it up once.
Picks up your number — no menu, no tree.
A widget that drops onto any site.
Two-way SMS on your business line.
One brain
Set up once. Answers everywhere.
Your prices and policies, word for word.
One appointment book — no double-books.
Calls, chats and texts land in one inbox.
By the numbers
The front desk, by the numbers.
One assistant across voice, chat and SMS — here’s what that adds up to.
Every hour of every day.
Nights, weekends and holidays — with an after-hours mode when you want it to behave differently.
Setup
Three steps. No engineer.
Fill in your details, pick your channels, and AIVA goes live — no code, no setup calls. Most teams finish before their coffee's cold.
- 2 min
Describe your business
Services, prices, hours and booking rules — just fill in the fields.
- 1 min
Connect channels
Phone, web widget, SMS — or all three, in a click.
- 30 sec
Go live
AIVA deploys itself and starts answering immediately.
- 24/7
Answering 24/7
Every call, chat and text handled from this moment on.
Capabilities
A front desk that never clocks out.
Everything a great receptionist does — booking, answering, confirming and following up, on every channel at once.
Appointment booking
Books open slots and adds every booking to your Google Calendar.
FAQ answering
Prices and policies, answered the same way every time.
Follow-ups
Sends a follow-up text or email after the call, so nothing slips.
Confirmation SMS
Instant text proof in the customer’s pocket.
Human handoff
Passes to a person with the full conversation as context.
Live analytics
Volume, peak hours, bookings and leads — on one dashboard.
You stay in charge
Direct it, watch it, check it.
AIVA does the work, but you decide what it may do, see every call, and catch problems before customers do.
Outbound campaigns
Have AIVA call a list for you — rebooking calls, follow-ups, lead callbacks.
- Upload a CSV or pick from your contacts
- Skips anyone on your do-not-contact list
- Only calls between 8am and 9pm
Live call monitor
Watch calls as they happen and step in whenever you want.
- Listen in or whisper to the AI
- Take over, transfer or put on hold
- Type a line for the AI to say
Approval controls
Decide what AIVA may do on its own, action by action.
- Each action: automatic, ask first, or never
- Ask-first actions wait in an approval queue
- Draft texts and emails can be edited before they go
Call scoring & QA
Every call is checked, so you only listen to the ones that matter.
- Scores quality, caller sentiment and issues
- Your own QA checklist per assistant
- Low scores land in a Needs review queue
Test before you publish
Try changes on practice calls before real customers hear them.
- An AI plays the caller, another grades the answers
- Publishing waits for passing tests
- Version history, with rollback to any earlier one
Contacts & one inbox
Every caller, chatter and texter in one place, with the history attached.
- Contacts, companies, notes and tasks
- Calls, chats and texts in one inbox
- Summaries and follow-up tasks after each call
13 languages
Speaks the customer’s language. Not yours.
AIVA auto-detects the caller’s language and replies in it — English plus the languages below. Prefer one? Pin it, or greet in one and follow the caller into a second.
- नमस्तेHindi · Namaste
- નમસ્તેGujarati · Namaste
- HolaSpanish · Hello
- BonjourFrench · Hello
- HalloGerman · Hello
- CiaoItalian · Hello
- OláPortuguese · Hello
- HalloDutch · Hello
- مرحباArabic · Marhaban
- 你好Mandarin · Nǐ hǎo
- こんにちはJapanese · Konnichiwa
- 안녕하세요Korean · Annyeonghaseyo
Pricing
Simple plans. Every feature included.
Pick a plan by how many assistants, numbers and simultaneous calls you need. Start with a 14-day free trial on Starter — no card needed.
One location, one number. Or $490/year — 2 months free.
2 assistants · 1 number · 2 concurrent calls · 1 active campaign
A few locations or busier lines. Or $990/year — 2 months free.
5 assistants · 3 numbers · 5 concurrent calls · 3 active campaigns
High call volume and many locations. Or $1,990/year — 2 months free.
Unlimited assistants · 10 numbers · 20 concurrent calls · Unlimited active campaigns
Usage is billed by OpenAI and Twilio directly. You connect your own OpenAI key and Twilio account and pay them at their published rates — AIVA adds no markup.
The next call comes in tonight.
Will someone pick up?
Set AIVA up without a developer and stop losing customers to voicemail.