Mobile app
Your front office, in your pocket.
The Aiva Chat app puts the day on one screen: what needs you, today’s bookings, new leads and calls. Reply to a website chat, see who’s booked and check an order between customers.
Android on Google PlayiPhone coming soonIncluded with every plan
Inbox
Every conversation, one list.
Calls and website chats in one inbox, unread first, each with the AI’s summary.
- CallsWho called, what they wanted and how it ended, with the transcript and recording.
- Website chatsRead the conversation and reply yourself when the AI hands a chat over.
- ApprovalsSee what the AI is waiting to do on your behalf, then approve it on the web dashboard.
Bookings
Your calendar, and the requests waiting.
See the day, the requests waiting for your answer, passes and the waitlist.
- Today and this weekEvery appointment, class and rental, with who it’s with and how it was booked.
- RequestsBookings that need your approval, with how long each can wait. Accept or decline them on the web dashboard.
- Passes, waitlist, reportsPackages and memberships, who’s waiting for a time, and how bookings are going.
Leads & insights
Know what’s working, wherever you are.
New leads with their scores, and the numbers behind your calls, chats, bookings and store.
- LeadsEvery form submission in one list, hot ones first, with where each lead came from.
- InsightsCalls, chats, results and lead sources over time, and your store’s orders and sales.
- Website & storeWhether your site and store are live, and the orders to prepare.
Alerts & your team
Told the moment something needs you.
Push alerts follow the bell in your dashboard. Your team can use the app too, each seeing only what their role allows.
- Push alertsMissed calls and voicemails, chats handed to you, new bookings and requests, hot leads, store orders and anything waiting for approval.
- Team membersAdmins, Staff and Viewers sign in as themselves. Staff can be limited to their own bookings; Viewers can look but not change.
- Several businessesWork for more than one business on Aiva Chat? Switch between them in the app.
How it works
Set up in a minute.
- 01Install the appFrom Google Play. The iPhone app is coming soon.
- 02Sign inWith your Aiva Chat account, or the sign-in your business gave you.
- 03Allow notificationsSo bookings, hot leads and orders reach you straight away.
Yes. It’s included with every Aiva Chat plan and the free trial.
It’s coming soon. Until then, the dashboard works in your phone’s browser.
Yes. Each team member signs in as themselves and sees only what their role allows. You can sign anyone out from the dashboard.
Setting things up and changing them: assistants, booking rules, your website and store, and accepting requests or approvals. The app is for keeping an eye on the day and replying to chats.
Missed calls and voicemails, chats handed to a person, new bookings and requests, hot leads, store orders, approvals and account problems, the same as the dashboard’s bell.
Get started
Run your front office from anywhere.
Start free, then get the app on Google Play.