Voice
Phone agents that sound human.
AI that picks up on the first ring, speaks twelve Indian languages, and resolves 96% of calls without escalation.
What makes it different
Built for real conversations.
Not just speech-to-text in front of a chatbot. AIVA Voice listens, understands, interrupts gracefully, and answers in turn.
Speaks twelve Indian languages.
Hindi, Marathi, Tamil, Gujarati, Bengali, Telugu, Kannada, Malayalam, Punjabi, Odia, Assamese, Urdu — with native scripts and regional context. Code-switching works too. A customer asking “yaar, mera order kahan hai?” gets fluent conversational replies, not awkward translations.
“नमस्ते, मैं AIVA हूँ। मैं आपकी कैसे मदद कर सकती हूँ?”
Hindi · “Hello, I’m AIVA. How can I help you?”
240ms response. Faster than a pause.
The average human conversational pause is about 300 milliseconds. AIVA responds in 240ms on average — so the conversation never feels like you're talking to a machine. No awkward silence, no robotic “let me check that for you” while a backend spins.
Inference runs in our Mumbai region for India calls. EU and US customers get equivalent latency from Frankfurt and Virginia.
Why this matters: conversation feels natural under 300ms. Above that, customers start treating it like a robot — and answering in shorter, more frustrated sentences.
Handles interruptions. Like a human would.
When a customer cuts AIVA off mid-sentence — to correct a detail, change topic, or ask a follow-up — AIVA stops cleanly, reroutes, and picks up the new thread. No “I'm sorry, I didn't catch that” loops. No starting over.
This is the test that separates real conversational AI from voice-prompt-IVRs. Try interrupting your bank's phone tree mid-sentence — it falls apart. AIVA doesn't.
Specifications
Built for production volume.
The numbers most engineering teams want to see before signing off.
Plays well with others
Integrations that just work.
Voice runs on Twilio, but speaks to whatever you've already deployed.
In production
Real teams using Voice.
Northwind switched from a 3-tier IVR to AIVA Voice in three minutes. Their wait times dropped 84%.
I called the number from my mobile expecting the worst — and AIVA answered in fluent Hindi on the first ring. I genuinely thought we'd done something wrong in the setup.
Other capabilities
Voice is one piece. Here's the rest.
All the channels run on the same brain — train once, deploy anywhere.
Hear it for yourself in four minutes.
Free for 14 days. No credit card. Live in four minutes — or call +91 832 086 0425 to talk to AIVA right now.