Booking · Pricing · Rebooking
Built for a salon's front desk.
Not a generic chatbot — three things a salon's phone and DMs need to do, done well.
Books the right stylist. At the right time.
AIVA checks each stylist's real calendar — not one shared calendar for the whole salon — so it never double-books a stylist across two services.
Answers pricing before it becomes a no-show.
Balayage price, walk-in hours, cancellation policy — set the answers once and every client gets them instantly, even at 11 PM when your front desk is closed.
Nudges clients back before they forget.
A rebooking nudge goes out on the schedule that matches the service — six weeks after a colour, four weeks after a cut — so clients come back before they've found someone else.
Salons FAQ
Questions salons ask before switching.
Yes — set pricing per service (and per stylist, if you charge differently), and AIVA quotes it correctly every time.
Yes — it checks real per-stylist availability, not just one shared calendar.
It answers on your website widget today; social-channel support is on the roadmap.
AIVA hands off to your front desk with full context — no re-explaining the service or price already discussed.
Most salons are live in under 4 minutes, using the same onboarding flow as every AIVA account.