About AIVA

A small team.
Big numbers.

We're 8 people in Rajkot, India, building customer support that actually answers. Bootstrapped, profitable, and growing.

120+
customer teams
4M
convos / month
₹0
raised · bootstrapped
The team · Rajkot, India
APPSRMNIKJ+2
Arjun, Priya & 6 others — all shipping, all talking to customers.
2024
founded
120+
teams
14
countries
₹0
raised
Company snapshot
Q1 2024
Founded · Rajkot
Q2 2025
Profitable · ₹2Cr ARR
Now
4M conversations / month
₹0 raised · profitable · still 8 people

The pitch we tell ourselves

Every business owner has the same problem.
We're solving it.

Customers call with questions. Customers want to book appointments. And business owners spend enormous energy — and money — answering the same questions and managing the same bookings, over and over, by hand. The phone rings at 9 PM and nobody picks up. A booking request arrives at 2 AM and waits until morning.

We built AIVA because the fix is obvious but hard to execute: an AI agent that knows your business, answers customer questions accurately, books appointments into your calendar, and does all of this in the language the customer prefers — Hindi, Tamil, Gujarati, whatever they're comfortable in. It exists now. Any business can have one in four minutes.

We're not building general-purpose AI. We're building the best possible agent for two specific jobs: answering questions and booking appointments. Narrow focus, exceptional execution. We think that's the right call.

We're bootstrapped. We've never taken a dollar of outside money, and we don't plan to. We grew from zero to ₹4 crore in revenue by the end of 2025 and we're profitable. We work out of R.K. World Tower in Rajkot. The chai is excellent.

— Arjun, Priya, and the AIVA team

The team

8 people. No middle management.

We hire generalists who can ship anything and don't believe in committees.

AP

Arjun Patel

Co-founder · CEO

Voice systems, distributed infra, and customer obsession. Believes the answer is always "talk to more customers."

Previously
Razorpay, Walmart Labs
PS

Priya Sharma

Co-founder · CTO

ML systems and inference. Ships at 2 AM, codes in vim, somehow finds time to teach NLP at IIT Bombay.

Previously
Google Brain India
RM

Rohan Mehta

Engineering · Voice

Real-time audio pipelines. Spent 3 years making telecom systems faster, joined us to make them friendlier.

Previously
Twilio, Glance
NI

Nisha Iyer

Engineering · Platform

Connectivity and the plumbing. Built our webhooks and external-tool connectors mostly during one frustratingly hot summer.

Previously
Freshworks, Postman
KJ

Karan Joshi

Design · Frontend

Interface design, motion, and the dashboard. Believes the best UI is the one nobody notices.

Previously
Cred, Atlassian
MN

Meera Nair

Customer Success

First and last point of contact. Knows every customer by their first call. Has personally helped onboard half of them.

Previously
Zomato, Cleartax
DR

Devika Rao

Engineering · Languages

Natural language across the Indian language stack. Native speaker of three of the languages AIVA supports.

Previously
Microsoft Research India

What we believe

Four things we stand by.

01

Answer the obvious questions automatically.

Every business gets asked the same things every day — opening hours, prices, availability. These should answer themselves. AIVA handles the predictable so your team handles the interesting.

02

Honesty over hype.

We don't say “AI” when we mean “machine learning.” We don't promise 100% accuracy. We don't pretend we replace humans — we make their work less repetitive. Plain-spoken beats marketing-spoken every time.

03

Built for India first.

Our headquarters is in Rajkot. We support twelve Indian languages on day one. We price in rupees. Everything else — global English-speaking customers — follows from getting India right.

04

Stay small. Stay sharp.

We have 8 people. We will never have 800. Every person on the team ships product, talks to customers, and answers Slack at 2 AM occasionally. Small teams, fewer middlemen, faster decisions.

The story so far

From zero to 4M conversations a month.

Q1 · 2024

AIVA founded.

Arjun and Priya leave their respective jobs. Set up shop in Rajkot with three months of runway.

Q2 · 2024

First customer.

Our first paying customer signs up at ₹4,000/month. They're still with us.

Q4 · 2024

12 Indian languages live.

Voice ships in Hindi, Marathi, Tamil, Gujarati, Bengali, Telugu, Kannada, Malayalam, Punjabi, Odia, Assamese, Urdu.

Q2 · 2025

Profitable.

14 months in, we cross ₹2 crore ARR and turn cash-flow positive. Still bootstrapped.

Q3 · 2025

100 customers.

Northwind, Lumen Labs, and the Flux team all ship to production within the same month.

Q1 · 2026

Connect anything.

Webhooks and external-tool keys let AIVA reach calendars, CRMs and payments. Customer volume doubles within 90 days.

Now · April 2026

4M conversations a month.

Across 14 countries, 12 languages, and 120+ customer teams. We're still 8 people.

Where we work

R.K. World Tower, Sheetal Park.

Rajkot · Mon–Sat · 10–7 IST

AIVA Technologies
R.K. World Tower, Rajkot

150 Feet Ring Rd, Sheetal Park, Shastri Nagar
Rajkot, Gujarat 360007 · India

HoursMon–Sat · 10–7 IST
Coordinates22.30°N, 70.80°E
VisitorsWelcome on Fridays
AIVA · HQ22.30°N · 70.80°E

Want to work with us?

Try AIVA free or hire us. We answer every email.