AIVA Logo
AIVA Chat
HomeAboutPlatformBlogContact
Get Started
AIVA Logo
AIVA Chat

Transforming ideas into innovative solutions through cutting-edge technology. We're dedicated to delivering excellence in every project.

Quick Links

  • Home
  • Platform
  • Blog
  • About

Contact Us

  • 310-311, RK World Tower, 150 Feet Ring Rd, Sheetal Park
    Shastri Nagar, Chowk, Rajkot, Gujarat 360006
  • +91 83208 60425
  • info@aivachat.io
Empowering ideas today for a smarter tomorrow

© AIVA Chat Tech. All rights reserved.

Made with ❤️ in India

Privacy PolicyTerms of ServiceSitemap
Introducing Our AI Platform
Enterprise Ready
New in v2.0

Build Once. Deploy Everywhere.

Our unified platform lets you create powerful AI assistants that work seamlessly across voice calls, web chat, and custom applications — with enterprise-grade reliability.

Unified Platform

One platform to build, deploy, and manage all your AI assistants

Global Deployment

Reach customers everywhere

Developer Friendly

Extend with custom code

Enterprise Performance

Handle peak demand effortlessly

Platform Overview
Unified AI platform visualization with connected interfaces
Voice
Web
Mobile
API
Integration
Platform Dashboard
Live System
Secure & Scalable
Real-time Analytics

Assistant Builder Dashboard

Create, manage, and analyze your AI assistants with our intuitive no-code dashboard. Design conversations that convert customers.

  • Drag-and-drop flow builder
  • Real-time analytics & testing
  • Multi-channel deployment
  • AI training tools
  • Team collaboration
Assistant Builder
Connected

Assistant Projects

5 active
  • Customer Support Bot
    Live
  • Sales Assistant
  • Appointment Scheduler
  • Product Recommender

Recent Activity

Customer Support Bot updated

10m ago

Sales Assistant analytics

1h ago

New flow version published

3h ago

Customer Support Bot

Dashboard overview for May 2023

Published
98%
Task Completion
+4%
1.2s
Avg. Response Time
-0.3s
4.8
User Satisfaction
+0.2

Conversation Analytics

Past 30 days
1007550250
May 1May 15May 30
ConversationsActive Users
Powered by Twilio
Enterprise Ready

Transform Phone Calls into Smart Conversations

Integrate AI into your phone system using Twilio. Build a virtual receptionist, lead qualifier, or support assistant that talks naturally and intelligently.

Inbound & outbound voice support

Handle both incoming calls and make outbound calls

Natural language understanding (NLU)

Advanced AI that understands context, intents and customer sentiment

Twilio programmable voice + webhook control

Full integration with Twilio's powerful voice capabilities

Dynamic call routing & escalation

Intelligently route calls based on context, urgency, and available resources

AI-trained responses for common intents

Automatically handle frequently asked questions and common scenarios

Call recording, transcription, and sentiment analysis

Capture and analyze every interaction for continuous improvement

Twilio Voice Integration
// Initialize Twilio Voice Assistant
const assistant = new VoiceAssistant({
  accountSid: 'YOUR_ACCOUNT_SID',
  authToken: 'YOUR_AUTH_TOKEN',
  assistantId: 'YOUR_ASSISTANT_ID'
});

// Connect to incoming calls
assistant.on('incoming-call', (call) => {
  call.say('Hello! How can I help you today?');
  call.listen();
});
Voice AI system handling phone calls with natural conversation
Voice AI Demo
Web Integration
1 min Setup

Plug-and-Play Smart Chat Widget
for Your Website

Add a conversational AI assistant to any website in minutes. Our chat widget is lightweight, customizable, and designed to drive engagement and automation.

Website Widget Preview
Business website dashboard with analytics where chat widget will be embedded
AI Assistant

Hello! 👋 I'm your AI assistant. How can I help you today?

How do I integrate this with my website?

It's easy! Just copy our script tag and paste it into your website's HTML. You can customize the appearance in your dashboard.

AI Chat Widget for Websites

Enhance your website with an AI assistant that's always ready to help your customers. Install with a simple copy-paste script.

Installation Code
<script>
  (function(w,d,s,o,f,js,fjs){
    w['AiAssistantWidget']=o;
    w[o]=w[o]||function(){(w[o].q=w[o].q||[]).push(arguments)};
    js=d.createElement(s),fjs=d.getElementsByTagName(s)[0];
    js.id=o;js.src=f;js.async=1;fjs.parentNode.insertBefore(js,fjs);
  }(window,document,'script','aiw','https://widget.aiassistant.com/loader.js'));
  aiw('init', { widgetId: 'YOUR_WIDGET_ID' });
</script>

Features:

No-code installation

Copy-paste embed script for easy setup

Fully customizable branding

Easily change colors, styles, and behavior in the dashboard

NLP-powered responses

AI learns from customer interactions to improve over time

API & webhook support

Connect with external systems for dynamic flows

Built-in analytics

Track engagement, satisfaction, and conversion metrics

Multilingual support

Communicate with customers in their preferred language

Developer Tools
Production Ready

Want Full Control? Use Our Developer SDKs and APIs

Developers can integrate assistants directly into web or mobile apps using our JavaScript SDK and REST APIs. Trigger conversations, capture responses, and control flows programmatically.

Developer workspace showing code integration of AI assistant SDK

Features

JavaScript SDK

For React, Vue, Angular and vanilla JavaScript

REST APIs

To trigger/respond to events programmatically

Custom input handling

Support for text, voice, buttons and more

Authentication

Role-based logic and secure access control

Real-time control

Full assistant session control and state management

Structured logs

Detailed logs and error tracking capabilities

import { AIAssistant } from '@ai-assistant/react';

function App() {
  return (
    <div className="App">
      <AIAssistant
        apiKey="YOUR_API_KEY"
        assistantId="YOUR_ASSISTANT_ID"
        theme={{
          primaryColor: "#4F46E5",
          chatBubbleColor: "#EEF2FF"
        }}
        onMessage={(msg) => console.log('New message:', msg)}
      />
    </div>
  );
}
SDK Version: v1.2.0Download SDK
Analytics & Insights
Live Tracking
Enterprise Grade
Real-time Data

Measure What Matters

Understand how users interact with your assistants. Track voice and chat engagement, identify bottlenecks, and continuously improve.

Key Metrics:

  • Session count & duration
  • Drop-off points
  • Intent match rate
  • Call & chat logs with transcripts
  • Response effectiveness
  • CSAT and feedback tracking
Real-time dashboards
Exportable reports
Custom event tracking
Analytics Dashboard
89%
Task Completion Rate
4.8
User Satisfaction
Analytics dashboard with data visualization charts and engagement metrics

Weekly Engagement Analytics

Explore Analytics Dashboard
Universal Deployment
Multi-Platform
Enterprise Secure
Proven Scale

Deploy Anywhere

in Minutes

Our platform lets you deploy AI assistants wherever you need them – from phone lines to websites to mobile apps – with enterprise-grade reliability.

Website Integration

Add our AI assistant directly to your website with just a few lines of code. No backend setup required.

Key Features

  • Zero setup time
  • Customizable appearance
  • Visitor insights
Implementation Example
<!-- Add this to your HTML -->
<script src="https://cdn.avai.com/widget.js"
data-bot-id="YOUR_BOT_ID"
data-theme="light"
data-position="bottom-right">
</script>
Modern website with AI chat interface integrated in the corner
Global Reach
40+ Languages
Auto Detection
Global Scale

Multilingual Support

Connect with customers worldwide using our powerful multilingual capabilities. Automatically detect languages and deliver personalized experiences across the globe.

Language Demo
Hello! How can I help you today?
I need to track my order.
Our AI will automatically detect and respond in the customer's language.

Global Communication Made Simple

World map representing global multilingual communication
  • 40+ languages supported out of the box
  • Automatic language detection
  • Seamless language switching during conversations
  • Region-specific dialects and localizations
  • Custom vocabulary and terminology support

Did you know?

Our platform automatically handles right-to-left languages like Arabic and Hebrew, ensuring proper display and conversation flow.

Try Multilingual Demo