Booking · Answers · Reminders
Built for a clinic's front desk.
Not a generic chatbot — three things a clinic's phone needs to do, done well.
Checks real availability. Books the real slot.
AIVA syncs with your existing scheduling system — no separate calendar to maintain, no double-bookings. When a slot is booked over the phone, it's gone from the calendar immediately, the same as if your front desk booked it themselves.
Answers the questions patients actually ask.
Insurance accepted, walk-in hours, parking — set the answers once and every caller gets the same accurate response, every time. No "let me transfer you" and no answers that drift depending on who picks up.
Fewer no-shows. Fewer reschedule calls.
An automatic SMS reminder goes out a day before every appointment. If a patient needs to move it, they can reply and rebook without tying up your phone line during business hours.
Clinics FAQ
Questions clinics ask before switching.
Yes — it syncs with your existing scheduling system in real time, so there’s no separate calendar to maintain.
You give it your accepted insurers, hours, and policies once; it answers every call the same way, every time.
AIVA hands off to your front desk with full context — no re-explaining the issue.
Yes — it can route by provider, service, or location.
Most clinics are live in under 4 minutes, using the same onboarding flow as every AIVA account.