- Hand-off: the chat tells the visitor someone will reply, and your team gets a notification that opens the conversation.
- The AI no longer stalls with “one moment”; it checks and answers in the same reply.
- Booking emails: turn on Notifications, then Booking emails, for an email whenever a customer or the AI books, moves or cancels.
- A service can be offered on chosen weekdays only; your team can still book it any day.
- Emailed sign-in codes now last two minutes.
Website chat hands off to your team
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