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aiva

AI that answers every call, chat and text — in every Indian language.

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© 2026 AIVA Technologies Pvt. Ltd.·Made with care in Rajkot, answering in 12 languages.
‹ All changelog entries
Featurev2.1.5·Feb 2, 2026

Custom escalation rules

Configure exactly when AIVA should hand off to a human. If the customer mentions specific keywords, or the conversation goes past N turns, or the customer asks for a person — escalate to Slack, email, or a phone agent.
‹ Older releasev2.1.4 · Jan 27, 2026Newer release ›v2.1.6 · Feb 8, 2026
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