Every shipped feature, fix, and tweak — exactly as it lands in production. https://aivachat.io/changelog 2026-04-13T18:30:00.000Z AIVA Teamsupport@aivachat.io © Woyce Technologies Pvt. Ltd. https://aivachat.io/changelog/v2-4-0 2026-04-13T18:30:00.000Z

Three more Indian languages live on voice — bringing the total to twelve. Full code-switching support included for English-mixed conversations. Built natively, not via translation layer.

https://aivachat.io/changelog/v2-3-1 2026-03-30T18:30:00.000Z

Inference pipeline rewrite shaves 40ms off the round-trip. Most noticeable on long conversations where token-by-token streaming compounds. Engineering write-up.

https://aivachat.io/changelog/v2-2-4 2026-03-17T18:30:00.000Z

The conversation-volume chart now shows per-hour breakdowns. Especially useful for ops teams trying to staff shifts. Export to CSV is one click.

https://aivachat.io/changelog/v2-2-3 2026-03-10T18:30:00.000Z

Fixed a rare bug where the widget would show “connecting…” indefinitely on flaky 3G networks. aiva.js@2.2.3 resolves it.

https://aivachat.io/changelog/v2-2-1 2026-02-27T18:30:00.000Z

The webhook signature header is now X-Aiva-Signature (was X-Signature). The old header still works for 90 days but will be removed in v2.4 (April 30). Migration guide.

https://aivachat.io/changelog/v2-2-0 2026-02-20T18:30:00.000Z

Enterprise customers can now sign in via SSO. Tested integrations with Okta, Auth0, Microsoft Entra ID, and Google Workspace. SCIM provisioning included.

https://aivachat.io/changelog/v2-1-7 2026-02-13T18:30:00.000Z

Emoji now render correctly on Jio and Airtel SMS. Previously they'd come through as ? on certain feature phones. Encoding fix in our Twilio adapter.

https://aivachat.io/changelog/v2-1-6 2026-02-07T18:30:00.000Z

Conversation timestamps were showing in UTC for some Indian customers. Fixed — they now correctly default to Asia/Kolkata.

https://aivachat.io/changelog/v2-1-5 2026-02-01T18:30:00.000Z

Configure exactly when AIVA should hand off to a human. If the customer mentions specific keywords, or the conversation goes past N turns, or the customer asks for a person — escalate to Slack, email, or a phone agent.

https://aivachat.io/changelog/v2-1-4 2026-01-26T18:30:00.000Z

Connect your help docs to AIVA in three clicks. Auto-sync on changes, with diffs shown in your dashboard. Notion was supported earlier; this adds Google Docs and Confluence.

https://aivachat.io/changelog/v2-1-3 2026-01-18T18:30:00.000Z

A 180ms gap would occur when AIVA transferred a call to a human agent. Fixed with smoother handoff buffering. Most customers won't notice the difference, but power users on quality-graded headsets will.

https://aivachat.io/changelog/v2-1-2 2026-01-11T18:30:00.000Z

Live KPIs, conversation feed, intent breakdowns — refreshed every 2 seconds. Custom dashboards, drag widgets, save layouts, share with your team.

https://aivachat.io/changelog/v2-1-1 2026-01-05T18:30:00.000Z

Annual plans now save you 2 months' worth on every tier. Existing monthly subscribers can switch in one click — we'll prorate the difference.

https://aivachat.io/changelog/v2-1-0 2025-12-31T18:30:00.000Z

Five Indian languages live on voice on day one of 2026. Full code-switching support, native scripts, regional accent recognition. Why we built this first.

https://aivachat.io/changelog/v2-0-4 2025-12-22T18:30:00.000Z

Audited by an independent firm. Enterprise customers can request the report under NDA. Type II in progress, target Q2 2026.

https://aivachat.io/changelog/v2-0-3 2025-12-11T18:30:00.000Z

EU customers' data now stays in the EU (Frankfurt, eu-central-1). US customers' data stays in the US (Virginia, us-east-1). India default remains Mumbai. Configurable per-tenant.

https://aivachat.io/changelog/v2-0-2 2025-11-27T18:30:00.000Z

Fixed a Cumulative Layout Shift issue affecting Lighthouse scores on iOS Safari. The widget's mount no longer pushes page content during initial load.

https://aivachat.io/changelog/v2-0-1 2025-11-19T18:30:00.000Z

Configure refund rules in plain English: “if customer asks for a refund under ₹5,000, process it via Stripe.” AIVA understands the intent, runs the refund, replies. 1.8s end-to-end.

https://aivachat.io/changelog/v2-0-0 2025-11-13T18:30:00.000Z

Complete platform rebuild with three goals: faster, more languages, less infrastructure. Voice latency cut in half. Frankfurt and Virginia regions live. Full rebuild story.Voice latency: 600ms → 280ms (2.1× faster)Languages: 3 → 5 (with 7 more shipping in 2026)Regions: 1 → 3 (Mumbai · Frankfurt · Virginia)

https://aivachat.io/changelog/v1-9-3 2025-10-23T18:30:00.000Z

SMS messages now show carrier delivery receipts in the conversation view. Useful for confirming a customer actually got the message before assuming they did.

https://aivachat.io/changelog/v1-9-2 2025-09-17T18:30:00.000Z

Tag conversations manually or with automatic rules. Search by tag, intent, customer, or full text. Saved searches share with your team.

https://aivachat.io/changelog/v1-9-1 2025-08-29T18:30:00.000Z

Dark mode lives. Respects your OS preference by default; toggle manually from settings. Most of our team works in dark mode now.

https://aivachat.io/changelog/v1-8-0 2025-07-11T18:30:00.000Z

Our first production voice agent ships — Hindi and English only, but it picks up on the first ring. The story behind the pipeline rewrite.

https://aivachat.io/changelog/v1-7-4 2025-06-27T18:30:00.000Z

To match how customers were already talking about the concept. The old field is deprecated but accepted for 6 months. Persona docs.

https://aivachat.io/changelog/v1-7-0 2025-05-15T18:30:00.000Z

Connect a Notion workspace; AIVA syncs daily. First of our auto-sync knowledge sources.

https://aivachat.io/changelog/v1-6-2 2025-04-21T18:30:00.000Z

Esc closes the widget. Slash focuses the input. Cmd+Enter submits. Small things that matter when you use a tool 50 times a day.

https://aivachat.io/changelog/v1-2-0 2024-12-13T18:30:00.000Z

Our first non-web channel. Two-way SMS conversations using Twilio under the hood. Bring your own number or buy one through us.

https://aivachat.io/changelog/v1-0-0 2024-07-31T18:30:00.000Z

Out of private beta. Web widget, simple knowledge sync, English-only. The MVP. The first 100 customers.